Deliveries are made through Speedy courier service to an office or address specified by the customer when completing the order.

The delivery time is up to 2 business days for in-stock products, counted from order confirmation. Delays may occur during public holidays, busy periods, or circumstances beyond the merchant's control.

Delivery costs are calculated at checkout and are borne by the customer, unless otherwise stated.

The customer is required to inspect the shipment upon receipt. In case of visible damage or discrepancies, this must be noted with the courier when receiving the shipment.

Under the Consumer Protection Act, the customer has the right to withdraw from the placed order within 14 days from the date of receiving the goods, without giving a reason.

For the return to be accepted, the products must be:

• in their original commercial condition;
• without signs of use;
• without damage, dirt, or compromised integrity;
• with the original packaging, if any.

The cost of returning the goods is borne by the customer, except in cases of an incorrectly sent or defective product.

The merchant reserves the right to refuse acceptance of returned goods when they do not meet the above conditions.

The amount for an approved return will be refunded using the same payment method used for the original payment, within 14 days after receiving and inspecting the returned product.

Payments, payment methods, and invoices can be managed through Stripe's secure customer portal

Access to the portal may require confirmation via email address.